I just wanted to say that my blog is not a perfected art form. I often type at work -- during which I tend to customers, answer phones, do paperwork, run errands -- so sometimes my thoughts aren't quite as coherent as I would think them to be. Sometimes when there is a long gap between words (because a phone call became a conversation, or perhaps an altercation, or because an elderly man cannot understand the fact that a cell phone's voicemail is different from an answering machine, because he keeps thinking that the messages are recorded somewhere on the phone itself) I have to resort to writing "To be continued" in mid-sentence and post. I apologize.